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Quotes
"It's customers that made Dell great in the first place, and if we're smart enough and quick enough to listen to customer needs, we'll succeed."
Michael Dell, Dell
"Your most unhappy customers are your greatest source of learning."
Bill Gates, Microsoft
"In business you get what you want by giving other people what they want."
Alice MacDougal
"Unless you have 100% customer satisfaction…you must improve."
Horst Schulz
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